1. Returns

We accept returns within 14 days of purchase, provided that the item is unused, in its original packaging, and in the same condition as received. To initiate a return, please contact us at info@bay6x.com with your order details.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to the original payment method.

3. Non-Returnable Items

Certain items are exempt from being returned, including:

  • Perishable goods
  • Personalized or custom-made products
  • Downloadable software or digital products
  • Items marked as final sale

4. Exchanges

If you need to exchange an item, send us an email at info@bay6x.com with details of the issue. Exchanges are subject to product availability.

5. Shipping Returns

You will be responsible for paying for your own shipping costs for returning items unless the return is due to our error or a defective product. Shipping costs are non-refundable.

6. Contact Us

For any questions regarding returns and refunds, please contact us at: Bay6X
Address: 44/17 Galhena Road, Gangodawila, Nugegoda
Phone: +94 786 315 629
Email: info@bay6x.com

By using our website and services, you acknowledge that you have read and understood this Refund and Returns Policy.